Chick-Fil-A Almost Got Dethroned as Our Favorite Fast Food Joint

The American Customer Satisfaction Index ranks the top fast-food places according to things like quality, speed, accuracy, and how polite the staff is.

Chick-Fil-A has dominated the list of favorite fast food chains for almost a decade. But, could their reign at the top be coming to an end? The American Customer Satisfaction Index ranks the top fast-food places according to things like quality, speed, accuracy, and how polite the staff is. They’ve been doing it since 1994, and Chick-Fil-A just took the top spot for the ninth year in a row. But, one other fast-food place might overtake them soon. Jimmy John’s jumped way up the list to finish second this year. Chick-Fil-A’s average rating was 85 out of 100, and Jimmy John’s got an 84. In third place was KFC.