Phrases We Should Rethink

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There are 5 basic things that apply to people no matter the age. They want to be treated with respect, asked instead of told, informed, given choices, and a second chance. This is according to a book written by a law enforcement officer, Verbal Judo. Phrases that do not get the message across include: Come here, Because I said so, Calm down, and I’m not going to say this again.