Black Friday Online Shopping Broke Records
Consumers getting more comfortable with mobile shopping and chatbots have prompted the online Black Friday growth.
Black Friday shopping set a new record this year. Many shoppers avoided long lines at stores and decided to do their holiday shopping online. Those shoppers racked up $10.8 billion in purchases, which is over 10% more than this time last year. Crossing the $10 billion mark reportedly highlights a huge e-commerce milestone for Black Friday, a day that typically…