Microsoft Making Progress To Restore Following Global Outage

The outage reportedly occurred after a number of servers unexpectedly became unavailable after failing automated health checks.

Microsoft is struggling to fix a massive global outage that started Thursday.

The tech company’s outage affected a wide range of Microsoft 365 services including Outlook, Teams and AI assistant Copilot. That left companies worldwide without access to their emails.

On Friday, Microsoft has hinted that it’s making some progress as it attempts to restore services. It reported that “broader improvements” have been made in North America and there is “sustained improvements across much of Europe,” as well as “encouraging recovery signals” in the Asia-Pacific region.

Microsoft said that some users could still have “intermittent access issues or delayed email delivery as mitigation progresses across the remaining affected infrastructure.” The outage reportedly occurred after a number of servers unexpectedly became unavailable after failing automated health checks. It was an internal technical failure, not a cyberattack.