Chipotle To Reevaluate Portion Sizes After Customer Complaints
Earlier this year, an analyst weighed 75 of Chipotle's Burrito Bowls at several locations. The results revealed portions varied widely.
Chipotle is working to gain back customers after many complaints over portion sizes.
The eatery was criticized after customers began posting to social media regarding the small amount of food they were getting for the price.
Those who complained also mentioned the inconsistency in the portion sizes after ordering from Chipotle several times.
Earlier this year, an analyst weighed 75 of Chipotle’s Burrito Bowls at several locations. The results revealed portions varied widely.
The company said that employees were never directed to serve customers less. However, the claims prompted a re-evaluation of their system.
Chipotle is now working to re-invest in portioning and there will reportedly by a noticeable shift.