Delta Air Lines Announces Changes To Its Boarding Process

Customers will have a zone number assigned to them instead of boarding groups labeled by airline status.

Delta Air Lines is making changes to its boarding process.

The airline is introducing numbered boarding zones for all flights. That means customers will have a zone number assigned to them instead of boarding groups labeled by airline status.

Fliers will have to know what zone number they’re in to board in the correct sequence.

Delta says the boarding orders will not change, but the group names will.

Customers who need more assistance will still pre-board as usual before passengers in Zone 1, which will consist of Delta One and First Class customers.

Zone 2 will include Diamond Medallion members and Delta Premium select ticket holders.

Delta Comfort+ customers will board in Zone 3, followed by Sky Priority in Zone 4.

Then, Zone numbers go up to 8, when Basic Economy passengers will be called to board.

The change is expected to make the process easier for frequent fliers and less stressful at gates.