YourNews Online Help
To create a user account, first select “Sign Up” or "Login" near the top right of the page or click here. Choose a user name and password, both between 5-16 characters, using letters and numbers only. Then provide your first and last name, email, and birthday. Complete the reCaptcha form. (This ensures that you are a person, and not one of those pesky spam-bots). Finally, hit the sign-up button. Please note that you must be using an up-to-date browser, such as IE8, Firefox 3, or Safari 4. Users with older, outdated browsers may not be able to successfully complete the signup process.
Then, check your email for a confirmation message. Before you can use your new account you must activate it via the link in the confirmation email. This ensures that the email address you used is valid and belongs to you. After you have activated your account you are ready to begin uploading videos and photos!
In order to be eligible to sign up, users must be thirteen (13) years of age or older.
An existing user is using the name you entered, and you’ll have to pick another.
First, check your spam filters and/or junk mail folders to see if the email went to one of those places instead of your inbox. If you do not see it, then please fill out the help form below.
Click on the “Forgot Username/Password” link on the login form or click here to have an email with your login information sent to you.
Submitting a Story
You don't have to include a text story with your video or photos, but it does help others better understand the context around your media. To submit, locate the "Submit" link.
Step 1: Submit your content. You can add one video and/or up to three photos in a single submission.
If you have a video clip, click “Browse,” locate your video clip on your hard drive, and press “Open.” Be sure to click “Attach Video” to begin the video upload process.
Allowed video files are .3g2, .3gp, .3gp2, .3gpp, .asf, .avi, .avs, .dv, .flc, .fli, .flv, .gvi, .m1v, .m2v, .m4e, .m4u, .m4v, .mjp, .mkv, .moov, .mov, .movie, .mp4, .mpe, .mpeg, .mpg, .mpv2, .qt, .rm, .ts, .vfw, .vob, .wm, .wmv. Please keep your video file uploads to 100 mb or less.
If you have photos, click “Browse,” locate your photo on your hard drive and press “Open.” You can add a short caption for each photo if you would like.
Allowed image types are gif, jpg, jpeg, and png.
Step 2: After you have selected your video or photo in Step 1, you can provide more information in Step 2.
Once your submission is reviewed by our moderators (no violent, obscene, graphic or copyrighted material please), it will be posted to the Web site. It may take up to several hours for your video photo or comment to appear, so please check back.
You will receive an email if your submission was not cleared for posting, or in rare occasions, failed to upload properly. If your post did not upload properly, it's possible you are not using a browser or operating system that is compatible with the submission form. Approved OS and browser combinations are: Operating systems: Windows, Mac Browsers: Firefox 3.x, IE8, Chrome, Safari 4.
- No copyrighted material
- No pornography, sexually explicit content, nudity or profanity
- No depictions of dangerous or illegal acts (i.e. animal abuse, drug abuse)
- No hate speech which contains slurs or the malicious use of stereotypes
All submissions are moderated to ensure that stories are appropriate for posting. It may sometimes take just a few moments, but sometimes several hours. Your submission will always be moderated within 24 hours of submission, so please check back!
Some common issues are:
- Images are too small: For your next submission, try submitting a slightly larger image. Images should be 320x240 at minimum.
- Images display dark: If you submit very large photograph files, occasionally the photos will become distorted when resampled down for web display.
- Images are sideways: Please make sure your original photo files are oriented correctly before submitting!
This happens when we've determined one of the profile fields was improperly formatted. Some possible explanations are:
- You've incorrectly formatted your name, email, or password reset fields.
- We've detected inappropriate text in your profile. Please keep it clean!
An avatar is a personal profile picture that displays as a thumbnail in your profile views. You can upload a .jpg, .jpeg, .gif, or .png file. Keep it clean, and no copyrighted images, please.
Please fill out the help form below.
We cannot provide you with legal advice about whether you own the copyright to the material you upload or if you are authorized to use that material, so please consult an attorney to be certain of your rights.
If the information on this page does not address your question, please use our help form below.
If you need assistance with any YourNews issue, such as not receiving the email confirmation message when you registered your account, please let us know by using the form below. Please only use this form for questions about submitting content to YourNews, other general questions or comments will not be answered via this form.